OUR Privacy Policy
Effective Date: 23/05/2023
At Oriental Car Removal, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding the collection and use of your information. By accessing or using our website, you agree to the terms of this Privacy Policy.
1.1 Personal Information: We may collect personal information from you when you visit our website, make an inquiry, or use our services. This may include but is not limited to your name, contact details (such as address, email address, and phone number), and other information you provide to us.
1.2 Non-Personal Information: We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and the pages you viewed. This information is used to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use. It helps us improve our website and deliver a better user experience.
2.1 Personal Information: We may use your personal information to:
- Respond to your inquiries and provide the services you request
- Process your orders and payments
- Customize and improve our website and services
- Send you relevant information, updates, and promotional materials, if you have opted to receive them
- Communicate with you regarding our services, policies, or any changes.
2.2 Non-Personal Information: Non-personal information collected may be used for statistical analysis, troubleshooting, and to improve our website and services.
- 3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and customer support service providers. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
- 3.2 Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to:
- Comply with a legal obligation or regulatory requirement
- Protect and defend our rights, property, or safety, or those of others
- Prevent or investigate possible wrongdoing in connection with our services
- Detect, prevent, or address technical or security issues
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device and allow us to remember certain information about your preferences. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our website.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Your Choices
You have the right to access, update, and correct your personal information held by us. If you would like to review, modify, or delete the personal information we have collected from you, please contact us using the information provided below.
8. Changes to the Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time.